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Delivery & Returns

Delivery 

All UK orders will be sent by Royal Mail Second Class post so please allow up to 3 working days for delivery.

Shipping costs will be added to your order at the time of purchase. All orders will be shipped within 1-2 working days after your order is received. Orders are shipped in recyclable paper packaging.

U.K. £3.50 (2-4 days). FREE standard UK shipping on orders over £50.

If you would like your delivery to include a signature, please contact us and we will email you alternative shipping costs.

 

When placing your order please ensure that you give your correct address since we can’t be held responsible if the delivery address is incorrect.
 

We don’t yet ship internationally but hope to really soon. Please check back soon if you are not based in the UK. Thank you.

 

Returns

We really hope that you love your products, but of course we understand that at times that you may want to return an item. 

In the event that you want to request a refund, please contact us on ceri@lollyandkin.com within 14 days of receiving your order to request a return. Returned items must arrive to us in the same condition as when you received them and be returned in the original packaging. We cannot accept responsibility for items that are lost, and we do not cover the cost of returning your goods. 

So long as you have contacted us within 14 days of receiving your order you are able to send the item back within 28 days of receipt. Refunds will be issued within 7 working days of receiving the return, and will be refunded to the original payment method.

Please contact us by email ceri@lollyandkin.com for a return address.